{"id":2861,"date":"2025-02-04T18:53:14","date_gmt":"2025-02-04T15:53:14","guid":{"rendered":"https:\/\/mediapast.am\/?p=2861"},"modified":"2025-02-04T18:53:14","modified_gmt":"2025-02-04T15:53:14","slug":"le-gerant-regarde-un-client-humilier-le-caissier-quand-il-est-alle-verifier-sa-reaction-a-ete-formidable","status":"publish","type":"post","link":"https:\/\/mediapast.am\/?p=2861","title":{"rendered":"Le g\u00e9rant regarde un client humilier le caissier. Quand il est all\u00e9 v\u00e9rifier, sa r\u00e9action a \u00e9t\u00e9 formidable !"},"content":{"rendered":"

Lorsqu\u2019elle \u00e9tait jeune et qu\u2019elle fr\u00e9quentait l\u2019universit\u00e9, cette femme a travaill\u00e9 pendant un certain temps dans une papeterie pour payer ses factures.<\/p>\n

 <\/p>\n

Un jour, un des clients du magasin la met dans une situation extr\u00eamement humiliante qu\u2019elle n\u2019oubliera jamais. Mais le g\u00e9rant du magasin a eu une r\u00e9action formidable.<\/p>\n

 <\/p>\n

\u00ab Il y a quelques ann\u00e9es, je travaillais \u00e0 la caisse dans une papeterie. J\u2019ai gagn\u00e9 mon argent pendant mes \u00e9tudes, j\u2019aimais aussi y travailler et j\u2019aimais mes coll\u00e8gues.<\/p>\n

 <\/p>\n

Le pire moment en entreprise \u00e9tait la rentr\u00e9e, surtout le week-end pr\u00e9c\u00e9dant la rentr\u00e9e. La papeterie \u00e9tait incroyablement fr\u00e9quent\u00e9e et tous les employ\u00e9s devaient mettre la main \u00e0 la p\u00e2te, y compris les g\u00e9rants.<\/p>\n

Soudain, une femme aux cheveux blond platine entra avec un sac \u00e0 main de cr\u00e9ateur. Elle a ramass\u00e9 quelques articles et est all\u00e9e directement \u00e0 ma caisse.<\/p>\n

 <\/p>\n

La femme avait quelques bons de r\u00e9duction qu\u2019elle a jet\u00e9s sur le comptoir et m\u2019a demand\u00e9 de les \u00e9changer. J\u2019ai souri \u00e0 contrec\u0153ur et lui ai demand\u00e9 si elle passait une bonne journ\u00e9e.<\/p>\n

 <\/p>\n

La femme m\u2019a compl\u00e8tement ignor\u00e9 et a regard\u00e9 son t\u00e9l\u00e9phone portable tandis que sa fille de 7 ans se tenait tranquillement \u00e0 c\u00f4t\u00e9 d\u2019elle.<\/p>\n

 <\/p>\n

J\u2019ai enregistr\u00e9 leurs achats puis valid\u00e9 les bons d\u2019achat. Cependant, le syst\u00e8me m\u2019a dit que l\u2019un des bons avait d\u00e9j\u00e0 expir\u00e9 depuis un an !<\/p>\n

 <\/p>\n

Il \u00e9tait impossible de le d\u00e9faire apr\u00e8s si longtemps. J\u2019ai poliment expliqu\u00e9 le probl\u00e8me au client. Elle haleta : \u00ab Mais pourquoi ?<\/p>\n

 <\/p>\n

C\u2019est un bon et vous \u00eates oblig\u00e9 d\u2019accepter tout bon d\u2019un client. J\u2019ai patiemment r\u00e9p\u00e9t\u00e9 mon explication et j\u2019ai pu voir son irritation grandir.<\/p>\n

\u00ab Je veux parler \u00e0 votre manager, je n\u2019ai pas le temps pour ces b\u00eatises \u00bb. D\u2019ACCORD.<\/p>\n

 <\/p>\n

D\u2019ACCORD. J\u2019ai fait signe \u00e0 mon manager et lui ai demand\u00e9 de venir \u00e0 la caisse. Au milieu du chaos, j\u2019ai entendu la femme devant moi dire doucement \u00e0 sa fille : \u00ab Tu vois, mon amour ?<\/p>\n

 <\/p>\n

C\u2019est pour \u00e7a qu\u2019il faut \u00e9tudier et se former pour ne pas finir vendeuse comme elle !<\/p>\n

 <\/p>\n

Qu\u2019est-ce qu\u2019elle venait de dire ? Mon visage est devenu rouge et des larmes ont coul\u00e9 sur mes joues. En sanglotant, je lui ai dit que j\u2019\u00e9tudiais et que c\u2019\u00e9tait un travail \u00e0 temps partiel. \u00c0 ce moment-l\u00e0, mon manager est venu et m\u2019a demand\u00e9 ce qui n\u2019allait pas.<\/p>\n

 <\/p>\n

La femme a r\u00e9p\u00e9t\u00e9 l\u2019insulte et a dit qu\u2019elle \u00e9tait une cliente et que les clients ont toujours raison, donc le bon invalide a d\u00fb \u00eatre accept\u00e9.<\/p>\n

 <\/p>\n

Il la regarda pendant quelques secondes puis commen\u00e7a \u00e0 sortir tous les articles achet\u00e9s du sac.<\/p>\n

 <\/p>\n

\u00ab Qu\u2019est-ce que tu fais? \u00bb elle a cri\u00e9. Le manager dit de mani\u00e8re rassurante : \u00ab Madame, je ne vous permettrai pas d\u2019humilier ainsi un de nos employ\u00e9s.<\/p>\n

 <\/p>\n

Je dois te demander de partir. Puis elle nous a regard\u00e9s avec de grands yeux et a regard\u00e9 la file de clients derri\u00e8re elle.<\/p>\n

 <\/p>\n

La femme criait, g\u00e9missait et faisait des histoires. Sa petite fille se comportait bien mieux que sa m\u00e8re. C\u2019\u00e9tait fou!<\/p>\n

 <\/p>\n

La femme visiblement boulevers\u00e9e a attrap\u00e9 son sac \u00e0 main et est sortie en trombe du magasin en disant : \u00ab Je ne reviendrai plus jamais ici. J\u2019APPELLERAI LE PROPRI\u00c9TAIRE DE CE MAGASIN ET VOUS SEREZ TOUS FICHIS.<\/p>\n

 <\/p>\n

EST-CE QUE TU SAIS QUI JE SUIS? \u00bb Le manager a hauss\u00e9 les \u00e9paules et m\u2019a ensuite dit que je pouvais faire une pause parce que j\u2019\u00e9tais compl\u00e8tement blanc de choc.<\/p>\n

\"\"<\/span><\/p><\/blockquote>\n

Pensez-vous que le manager a eu la bonne attitude ? Si c\u2019est le cas, PARTAGEZ-le avec tous ceux que vous connaissez !<\/p>\n

 <\/p>\n

source<\/p>\n","protected":false},"excerpt":{"rendered":"

Lorsqu\u2019elle \u00e9tait jeune et qu\u2019elle fr\u00e9quentait l\u2019universit\u00e9, cette femme a travaill\u00e9 pendant un certain temps dans une papeterie pour payer ses factures.   Un jour, un des clients du magasin la met dans une situation extr\u00eamement humiliante qu\u2019elle n\u2019oubliera jamais. Mais le g\u00e9rant du magasin a eu une r\u00e9action formidable.   \u00ab Il y a […]<\/p>\n","protected":false},"author":1,"featured_media":2863,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2861","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-1"],"yoast_head":"\nLe g\u00e9rant regarde un client humilier le caissier. 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